Amazon Delivery Service Partner (DSP) program: https://logistics.amazon.in/marketing/opportunity -------------- Guest Suggestion Form: https://forms.gle/bnaeY3FpoFU9ZjA47 -------------- Disclaimer: This video is intended solely for educational purposes and opinions shared by the guest are his personal views. We do not intent to defame or harm any person/ brand/ product/ country/ profession mentioned in the video. Our goal is to provide information to help audience make informed choices. The media used in this video are solely for informational purposes and belongs to their respective owners. -------------- Order 'Build, Don't Talk' (in English) here: https://amzn.eu/d/eCfijRu Order 'Build Don't Talk' (in Hindi) here: https://amzn.eu/d/4wZISO0 -------------- Follow Our Whatsapp Channel: https://www.whatsapp.com/channel/0029VaokF5x0bIdi3Qn9ef2J -------------- Subscribe To Our Other YouTube Channels:- https://www.youtube.com/@rajshamaniclips https://www.youtube.com/@RajShamani.Shorts 🎧 Stream Figuring Out episodes on Spotify: https://open.spotify.com/show/736rhmW7vilNgkFFo8aDz4 📺 Watch Figuring Out episodes on YouTube: https://youtube.com/playlist?list=PLE0Jo6NF_JYO5-phess8GKafKMtPv3tfZ --------------- Timestamps - --------------- My gear for shooting this video: Canon EOS 200D II 24.1MP DSLR Camera: https://amzn.to/3GuiPFK Canon EF50MM F/1.8 STM Lens: https://amzn.to/3WZOSoi Canon EF-S 18-55mm f/3.5-5.6: https://amzn.to/3ZpKBMy Yunteng Aluminium Tripod (Vct-690, Black): https://amzn.to/3ItEzV0 Zoom H6 All Black (2020 Version): https://amzn.to/3irUCIf Shure SM7B Cardioid Vocal Dynamic Microphone: https://amzn.to/3GPimiM Shure MV7 USB Podcast Microphone: https://amzn.to/3Xjy63d --------------- In today’s episode, we have Abhinav Singh, Vice President of Operations at Amazon India and Australia. He shares what happens behind the scenes from the moment a customer hits “Buy Now” to the package arriving at their door. With over 10 lakh orders delivered in a single day, Abhinav explains the technology, planning, and logistics that power Amazon’s operations and how India has started several global innovations within the company. We discuss everything from the 40+ steps involved in a single delivery and how delivery modes are chosen to how fraud is tackled and how Amazon designs customer-first policies. Abhinav also breaks down the difference between prime and non-prime orders, the challenge of returns, and what makes cities like Bangalore or Delhi uniquely complex to serve. He explains Amazon’s tie-ups with local kirana stores, how packaging is optimised, and how COD became a global feature after its success in India. In the final segment, Abhinav talks about leadership lessons from Jeff Bezos, the concept of the “bar raiser” in hiring, and why delivery partners are at the heart of operations. He also shares how Amazon is supporting delivery workers with “Aashray” centres, how 10-minute deliveries are rolling out, and which underrated product categories hold potential for entrepreneurs. Subscribe for more such conversations! Follow Abhinav Singh Here: LinkedIn: https://www.linkedin.com/in/singhabh/ Follow Amazon India News Here: Instagram: https://www.instagram.com/amazonnews_in/reels/ Facebook: https://www.facebook.com/AmazonIndiaNews/ X: https://x.com/amazonnews_in Amazon Global: https://www.linkedin.com/company/amazon/ --------------- About Raj Shamani Raj Shamani is an entrepreneur and the host of the Figuring Out Podcast. He sits down with experts, athletes, celebrities, billionaires, and world leaders to break down how they actually win: money, business, mindset, relationships, and life. He's also a bestselling author, speaker, and angel investor. His work sits at the intersection of business, psychology, and human behaviour. To Know More, Follow Raj Shamani On ⤵︎ Instagram @RajShamani https://www.instagram.com/rajshamani/ Twitter @RajShamani https://twitter.com/rajshamani Facebook @ShamaniRaj https://www.facebook.com/shamaniraj LinkedIn - Raj Shamani https://www.linkedin.com/in/rajshamani/ • • • #Podcast #FiguringOut #RajShamani #amazon #business #jeffbezos #india #usa About Figuring Out Figuring Out Podcast is a Candid Conversations University where Raj Shamani brings raw conversations with the Top 1% in India.