Maintaining leadership while being supportive and open to critical feedback requires significant adaptability.

“I find that refreshing, and and definitely I think the balance of maintaining leadership, but also being supportive, and being able to talk about and receive feedback on what's not working requires a lot of adaptability.”

A leader should create an environment where employees feel comfortable sharing both successes and problems without fear of judgment.

“I've really wanted to take an approach where people are open with me, that they understand that we can talk about what's going well, but also what's not going well, and then I will work with them to fix it.”