Linus feels that providing tech support for people he builds PCs for is unrewarding when the users lack basic troubleshooting skills and expect him to solve simple problems.

“I'm sitting here going what's my incentive to do a favor for anyone at that point you know like I don't want to try”

Luke believes building PCs for friends and family is a poor idea because it inevitably turns the builder into long-term tech support.

“I do think don't build computers for family don't build computers for friends because every time you do it you turn into tech support for it forever”