Matt believes it is difficult to navigate Barnes and Noble and locate books because they lack effective organizational systems like the Dewey Decimal System.

“I did not find one computer I thought there was a top floor for like normal people to use like were you like almost like a directory yeah I haven't seen not at all you type in To Kill a Mockingbird v18 yeah but you know what I bet you didn't do just ask for some help from a staff member”