Meetings should only occur if they are more productive than other methods of communication.

“I have a belief that it has to be a really good meeting to be better than no meeting at all. Um, I think there's a lot most of the time there are more productive ways to get things done than in a meeting.”

Organizations should use a return on time investment metric to gauge meeting effectiveness rather than asking employees if they enjoy them.

“One key gut check metric that I recommend is what what is called return on time investment. So again meetings are a product just as we measure products by ROI, return on investment. We should be measuring meetings by return on time investment because that's what we're investing in the meeting.”