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He argues that high-end physical retail stores are no longer scalable and that online business models provide a superior mechanism for selling luxury goods.
“we actually only work online; we only have our online shop in that sense and sell through it because it's simply not scalable. So what we are currently doing, you can't replicate that in a physical store.”
OMR Podcast · Feb 2022 · 1 episode · 124K views on this topicExtracted by a model; may misattribute who said what.