Terms

Terms of Service

Last updated: November 10, 2026

These terms cover your use of VoiceRank at voicerank.app. VoiceRank (“we”) operates the site. By using it, or by creating an account, you agree to them. If you do not agree, please do not use the site.

What VoiceRank is

VoiceRank is a podcast intelligence service. It indexes publicly available video podcast episodes and the people who appear on them, and builds on that index: a score for each person, guest communities, topic trends, search, and question answering over episode transcripts.

Most of the site can be read without an account. A free account adds a shortlist and a small daily allowance of transcript questions. Pro adds the working tools described on the pricing table.

Your account

Accounts are created and signed in through Clerk, our authentication provider. Give accurate details, keep your sign-in to yourself, and tell us if you think someone else has used your account. You are responsible for what is done under it.

VoiceRank is built for adults working for a show, a guest or a business. It is not meant for children.

Plans, billing and cancellation

  • Free. No charge. Limits apply, including one shortlist of up to 25 people and 5 transcript questions a day.
  • Pro. $15 a month or $150 a year, in US dollars, paid in advance. Pro has its own limits, including 50 transcript questions a day and up to 50 active alerts.
  • Payment. Payments are taken by Stripe. Your card details go to Stripe and are not stored on our servers.
  • Renewal. Pro is a subscription. It renews at the end of each month or year until you cancel.
  • Cancelling. You can cancel at any time from Manage billing in Settings or on the upgrade page. You keep full access through the period you have already paid for, and you are not charged again.
  • Refunds. Refunds are handled case by case. Contact support@voicerank.app and tell us what happened.
  • Price changes. Prices can change. A change does not affect a period you have already paid for.

Using the site

Please do not:

  • copy the site’s data in bulk, or run scrapers, crawlers or other automated collection against it beyond what robots.txt allows;
  • get around rate limits, plan limits or access controls, or share one account between several people to do so;
  • use the site to harass anyone, or to build a profile of a person for a purpose unrelated to podcast booking and research;
  • interfere with the site or try to reach systems or data that are not yours.

Rate limits apply to every visitor, and we may block traffic that ignores them. Shortlist exports are for your own booking and research work, not for resale or republication. If you need data at volume, write to support@voicerank.app.

Where the data comes from, and its limits

The index is built from public sources: episodes published on YouTube, with their titles, descriptions, captions and view counts, plus public reference sources for photos and affiliations. Who appeared on an episode, what was discussed and how people are grouped are worked out by automated analysis, including AI models.

That process makes mistakes. A person can be credited with an episode they were not on, two people with similar names can be confused, and a count can be out of date. The VoiceRank score and the other measures are calculated estimates of podcast activity, explained on the methodology page. They are not a judgment of anyone’s character, ability or worth, and you should not rely on them as your only basis for a decision.

Answers from Transcript Q&A are generated by an AI model from transcript excerpts. They can be wrong or incomplete. Check the cited episodes before you rely on an answer.

If you are listed on VoiceRank and something about you is wrong, or you want your page removed, write to support@voicerank.app. The Privacy Policy says more about this.

Content and ownership

Episodes, show artwork, thumbnails and names belong to their owners. VoiceRank links to the original episodes and does not claim them.

The site itself, its design, the VoiceRank name and mark, and the scores and analysis we produce belong to VoiceRank. You may quote a score or link to a page. You may not present VoiceRank’s data as your own product.

What you put into VoiceRank, such as shortlists, notes and the questions you ask, stays yours. We use it to run the service for you.

Availability and changes

We work to keep VoiceRank running and accurate, but we do not promise it will always be available or free of errors. Features, limits and the data itself change as the product develops.

VoiceRank is provided as is. To the extent the law allows, we give no warranties about it, and we are not liable for indirect or consequential losses that come from using it or relying on its data. Nothing in these terms limits rights you have by law that cannot be limited.

Ending your use

You can stop using VoiceRank at any time, and you can ask us to delete your account by writing to support@voicerank.app. We may suspend or close an account that breaks these terms.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. If you keep using VoiceRank after a change, the updated terms apply.

Contact

Questions about these terms, a billing problem, or a dispute: write to support@voicerank.app first, and we will try to sort it out directly.