Individuals should remain calm during the pandemic to help others cope with anxiety.

“When the crowded refugee boats met with storms or pirates, if everyone panicked, all would be lost. But if even one person stayed calm, it was enough. It showed the way for everyone to survive.”

Individuals must not let fear or the panic of others dictate their own behavior or response to a crisis.

“we can't effectively deal with the crisis unless we manage our reaction to other people and that means you have to sort of extricate yourself from being from being too heavily influenced by other people”