Jennifer Welch thinks airport greeters make the travel experience worse and prefers a help desk approach.

“I think it makes it worse even it makes it worse I remember when we were in Denver yeah and that guy we were minding our own business I was looking up an email to find the number of the car service and he buted in like three times and he wouldn't stop”

Angie Sullivan believes that airport greeters are unnecessary and do not improve the experience of travelers.

“and I just feel like we don't need greeters at the airport here's here's the thing that people aren't getting airport travel is not enjoyable no there is not a greeter enthusiastic enough that can mitigate the insufferable experience of traveling in an airport”