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The failure to follow up after a dropped call is a significant service deficiency.
“If the customer gets unexpectedly disconnected, it is not weird to call them back and say, hey. Or email them back, at least. They should email them. They should have done something.”
Linus Tech Tips · Nov 2023 · 1 episode · 2.9M views on this topicExtracted by a model; may misattribute who said what.