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Offering customers choices is acceptable, but forcefully pushing services like antivirus and extended warranties is improper.
“Giving the customer choice is not a bad thing. It's when you cram it down the customer's throat, that's when you're a jerk.”
Linus Tech Tips · Nov 2020 · 2 episodes · 8.1M views on this topicExtracted by a model; may misattribute who said what.