The urge to constantly take action during a crisis often exacerbates the problem rather than resolving it.

“A bigger shovel will not dig you out of the hole you've created”

Humans often worsen chaotic situations by attempting to force solutions instead of pausing to assess what they can control.

“we often Heap more Chaos on top of the chaos we often grab a shovel to dig ourselves out of the hole and of course we know what happens the hole widens it gets deeper”

He identifies that financial markets function as complex systems where interacting agents generate intrinsic, self-driven randomness similar to concepts in chaos theory.

“And then, I think the physics hunch is that, "Hey, but there can be self-generated shocks, self-generated randomness that come from large assemblies of individuals, i.e., traders, you know, agents that trade and buy and sell to each other.”