A leader should prioritize staff well-being and create a supportive environment because a happy team is essential for a restaurant's long-term success.

“The secret of a company, the secret of a restaurant, the secret of a maison are the people and I will fight for this until the end, as long as I am alive for the staff because I prefer to have a happy chef, eh, rather than an unhappy chef because then it will have repercussions on the kitchen.”

The success of a restaurant relies entirely on building a strong, communicative team where every role is recognized as essential to the final guest experience.

“If I didn't have a super tight team, okay? as a sort of I see them as disciples, no, of a creed almost. I couldn't get anywhere.”

He argues that an effective management structure should eliminate the need for yelling or chaos in a professional kitchen.

“Right, if you have your management structure sorted out and you are being an effective leader, from kind of a military perspective, then there shouldn't be those problems. If you're resorting to that kind of behavior, it means there's something broken in that chain of command.”

He believes that a chef losing their cool is a sign of an organizational weakness in a restaurant.

“No, I think when you lose your cool as a chef, it is a weakness. And I mean, we've all been in this situation, we as chefs have all been in these situations where we lose our cool or were in an environment where other people are losing their cool, but it is really a weakness”

JJ maintains that the restaurant staff should not accept menu requests from customers and should instead stick to the planned menu.

“menu requests are also accepted we across someone's going to go can I have this and he's just going to serve them a shut up”

Restaurants should not be expected to accommodate unusual requests like blending a full meal for a customer.

“Getting your fettuccine Alfredo blended so that you can eat it after dental work is something you get your friend, your roommate, your partner, or your parents to do. This isn't something that you get the people at the restaurant to do.”

Josh prefers to strictly control his restaurant orders to ensure they match his specific preferences.

“he's gunning to exclude things he's gunning to Buck the system”