Johann maintains that social media algorithms exploit human negativity bias to increase engagement, which promotes division and harms society.

“all their algorithms are designed with literally one goal what will keep you scrolling that's it that's the goal right so as the algorithms in the ai were figuring out what keeps people scrolling they bumped into they uncovered a human quirk which is not the intention of anyone at facebook or youtub”

Media companies exploit the human negativity bias by focusing on negative information, which keeps users engaged but negatively impacts their view of the world.

“organizations that provide this information have learned over the course of time that the best way to keep people engaged is to feed them as much negativity bias as we can”