The long-term winner in the food delivery sector will be the company that successfully moves beyond purely transactional services to create emotional connections with customers.

“I think the winner in this space it's a winner I don't know that's that's maybe a poor word but but whoever does really really well in the space is going to nail that emotional side”

Food delivery and dining out penetration in India is currently low compared to other countries, offering significant room for growth.

“today ordering in or dining out is 7 out of 105 in India and I'm talking Metro you're talking it metran met Metro okay 7 eight in that range so 7 out of 100 meals is either ordered from outside or I go outside or you go outside and have it which is basically not kitchen cooked food”