Chris Voss claims that negotiation is a collaborative skill that relies on emotional intelligence rather than being pushy or demanding.

“most people see successful negotiations as who's the pushiest who's most demanding great negotiations just emotional intelligence people are driven more by loss than by gain cuz almost all negotiations you're pitching gain almost all sales you pitching gain”

Successful negotiation is fundamentally about effective communication and maintaining control by managing time and pace.

“I look at negotiations in the same way that I look at interviewing. It's in in in the simplest form, it's effective communication with a purpose.”

A successful negotiation process begins long before the actual meeting by building influence and ends with nurturing the relationship afterward.

“what i didn't realize about negotiation is that negotiation doesn't start when you get to the table it starts way before you get to the table”