Effective negotiators focus on identifying and delivering what the other person needs rather than acting in a rigid or forceful manner.

“When we actually study people negotiating in practice in the real world, often the best negotiators are people who are just great communicators, people who have and are good at developing meaningful relationships, who figure out how to figure out what other people need and then figure out how to act”

Collaborative behavior and empathy are essential for long-term success in both business and personal relationships.

“it's really relevant to all the interactions I have with all humans”

Effective negotiation should focus on building long-term, mutually beneficial relationships rather than treating the interaction as an adversarial, zero-sum transaction.

“first rule is what does the person you negotiate negotiating with want from and how can my work or my company's work add or benefit that company you know how basically aligning my request with your incentives what is your incentive understanding that first and then try to negotiate”

He believes that the final contract is often just a shield and that the core of the agreement relies on mutual respect and direct communication between the parties involved.

“the contract and I want the people to understand the contract is just a shield it's just something that it's just whatever that word is father or whatever it's just pardon like the contract is a shield”

Relationships require negotiation, and the use of ultimatums halts this process and causes unnecessary breakdown.

“Look, relationships are negotiations. And when you throw out ultimatums, negotiations stop. When negotiations stop, relationships break down.”

A successful negotiation process begins long before the actual meeting by building influence and ends with nurturing the relationship afterward.

“what i didn't realize about negotiation is that negotiation doesn't start when you get to the table it starts way before you get to the table”

Successful salary negotiation requires thorough preparation, understanding one's market value, and clearly articulating one's value to the employer.

“it's very difficult to negotiate if if you are not in a position to say no no matter what okay so I would make sure my clients had their CV well prepped that we had filled in any gaps that they knew the job market around them and that they were ready and willing to look for another job”

Entering a salary negotiation requires focusing on the value provided to the organization rather than personal demands for more money.

“I think that generally if people's first priority is what they want, then they often don't tend to get what they want. But people who have the priority, their first priority is what I can give tend to get what they want.”

A successful negotiation depends primarily on the groundwork and preparation done before entering the room rather than just using smooth lines.

“eighty percent of the work is done before you ever set foot in the room”

Successful negotiation is fundamentally about effective communication and maintaining control by managing time and pace.

“I look at negotiations in the same way that I look at interviewing. It's in in in the simplest form, it's effective communication with a purpose.”

Silence is a powerful tool in negotiations that encourages the other party to share more information.

“the point of silence is to keep them talking. Now they will tell you more.”

In a negotiation or conversation, one must maintain control of the pace by pausing instead of rushing to respond to pressure.

“You control the pace, not them. That means no matter how fast somebody is peppering you with questions, the conversation cannot happen any faster than you respond.”