Consistently remembering and acknowledging small, personal details about others is a powerful method for building rapport and creating memorable experiences.

“The more that you can make someone else shine, the better it happens to you. Everything is about when I my whole act is geared towards making other people look good.”

Humans are highly skilled at identifying genuine intent so building trust requires a sincere desire to help the prospect.

“you can only build trust if you genuinely want to help and humans are exceptionally good at sniffing out intention is a survival mechanism”

Sana indicates that she will fully trust Arhem again once he manages to eliminate his credit card debt and proves he can avoid falling back into that cycle.

“I think the marker for me would be when Orham climbs out of that credit card debt and then is able to show that he can stay out of it permanently.”